Effective Date: July 21, 2026
Last Updated: July 21, 2026

This Privacy Policy explains how SiteFlow Network, a brand and DBA of CloudRank Media (“SiteFlow Network,” “CloudRank Media,” “we,” “us,” or “our”), collects, uses, and protects your information when you visit siteflownetwork.com (the “Site”) or submit a service request through our forms. SiteFlow Network operates a home-services referral network that connects homeowners with local service professionals across categories including roofing, plumbing, HVAC, electrical, water damage and restoration, remodeling, emergency repairs, and landscaping.

By using the Site or submitting a request, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect the following categories of information:

  • Information you provide. Your name, phone number, email address, property address or ZIP code, and details about the service you are requesting (for example, project type and property-owner status).
  • Communications. Records of your calls, text messages, and other communications with us or with service professionals in our network.
  • Automatically collected information. Device and usage data such as your IP address, browser type, pages viewed, referring pages, and interactions with the Site, collected through cookies and similar technologies (see Section 6).

2. How We Use Your Information

We use the information we collect to:

  • Match your service request with one or more local service professionals and connect you with them;
  • Contact you by phone call, text message, or email regarding your request and, where you have consented, related or future projects;
  • Operate, maintain, secure, and improve the Site and our services;
  • Respond to your inquiries and provide customer support;
  • Comply with legal obligations and enforce our Terms of Service.

3. SMS / Text Messaging Program

If you provide your phone number and opt in through our forms, you consent to receive text messages and calls from SiteFlow Network and its service professionals, or parties acting on their behalf, including messages sent using automated technology and prerecorded messages, regarding your service request and related or future projects.

  • Consent is not a condition of any purchase or service.
  • Message frequency varies.
  • Message and data rates may apply.
  • You can opt out at any time by replying STOP to any text message. For help, reply HELP or contact us using the details in Section 13.

4. Mobile Information and SMS Consent — No Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the categories described in this Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The mobile phone number and SMS/text messaging consent you provide through our text messaging program will never be sold, rented, or shared with any third party or affiliate for that party’s own marketing or promotional purposes.

5. How We Share the Information You Submit

We do not sell your personal information. We share the information you submit only as follows:

  • With service professionals, to fulfill your request. When you submit a service request, we share the contact and project details you provide with one or more local service professionals in our network so they can contact you and provide the service you requested. This sharing occurs solely to fulfill the request you initiated and to which you consented, and not for any third party’s independent marketing.
  • With service providers. We may share information with vendors who perform services on our behalf—such as website hosting, analytics, and communications platforms—who are bound by confidentiality obligations and may use the information only to provide services to us.
  • For legal and safety reasons. We may disclose information when required by law, to respond to legal process, to protect our rights, or to protect the safety of any person.
  • In a business transfer. If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

We and our analytics providers use cookies, pixels, and similar technologies to operate the Site, remember your preferences, measure performance, and understand how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect some Site features. Where required by law, we will request your consent before setting non-essential cookies.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, alteration, and disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

  • Opt out of texts: reply STOP to any message.
  • Unsubscribe from emails: use the unsubscribe link in any email, or contact us.
  • Access, update, or delete: you may request to access, correct, or delete the personal information we hold about you by contacting us using the details in Section 13.
  • Depending on where you live, you may have additional rights under applicable privacy laws. We will honor rights required by the laws that apply to you.

9. Age Requirement / Children’s Privacy

The Site, our services, and our text messaging program are intended only for individuals who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

10. Third-Party Links

The Site may link to third-party websites or service professionals’ sites. We are not responsible for the privacy practices of those third parties, and this Policy does not apply to them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted, and we will update the “Last Updated” date above. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

12. Governing Law

This Policy is governed by the laws of Portugal, without regard to its conflict-of-laws principles.

13. Contact Us

SiteFlow Network — a brand and DBA of CloudRank Media
Av Gago Coutinho 942, Vila Nova de Gaia, Portugal 4405-028
Phone: +1 (888) 479-8893
Email: info@siteflownetwork.com