Effective Date: July 21, 2026
Last Updated: July 21, 2026
These Terms of Service (“Terms”) govern your use of siteflownetwork.com (the “Site”) and the services offered by SiteFlow Network, a brand and DBA of CloudRank Media (“SiteFlow Network,” “CloudRank Media,” “we,” “us,” or “our”). By accessing the Site or submitting a service request, you agree to these Terms. If you do not agree, do not use the Site.
1. Our Service
SiteFlow Network operates a home-services referral network that connects homeowners with local service professionals across categories including, but not limited to, roofing, plumbing, HVAC, electrical, water damage and restoration, remodeling, emergency repairs, and landscaping. We are not a contractor and do not perform the services requested. Service professionals in our network are independent third parties; any agreement for services is solely between you and the professional. We do not guarantee the availability, quality, pricing, or outcome of any professional’s work.
2. Eligibility — You Must Be 18 or Older
You must be at least 18 years old to use the Site, submit a request, or enroll in our text messaging program. By using the Site, you represent that you are 18 or older.
3. SMS / Text Messaging Program
By providing your phone number and opting in through our forms, you consent to receive recurring text messages and calls from SiteFlow Network and its service professionals, or parties acting on their behalf, including messages sent using automated technology and prerecorded messages.
Program description and message use cases. Messages relate to your service request and may include: confirmation that we received your request; connecting you with a matched service professional; appointment and scheduling coordination; requests for additional details; follow-ups; customer-care responses; and, where you have consented, marketing messages about related or future projects.
- Consent is not a condition of any purchase or service.
- Message frequency varies.
- Message and data rates may apply.
4. How to Opt Out or Get Help
You can cancel the text messaging service at any time by replying STOP to any message. After you send STOP, we will send a one-time confirmation and will not send further messages unless you opt in again. For help, reply HELP, or contact us at +1 (888) 479-8893 or info@siteflownetwork.com.
5. Carriers Are Not Liable
Message and data rates may apply for any messages sent to you from us and to us from you. Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your mobile carrier and is not guaranteed.
6. Support Contact
For questions or support regarding the Site, our services, or the text messaging program, contact:
SiteFlow Network — a brand and DBA of CloudRank Media
Av Gago Coutinho 942, Vila Nova de Gaia, Portugal 4405-028
Phone: +1 (888) 479-8893
Email: info@siteflownetwork.com
7. Acceptable Use
You agree to provide accurate information, to use the Site only for lawful purposes, and not to misuse the Site, interfere with its operation, or submit requests on behalf of another person without authorization.
8. Disclaimers
The Site and services are provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free, or that any service professional will meet your expectations.
9. Limitation of Liability
To the maximum extent permitted by law, SiteFlow Network and CloudRank Media will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any damages arising from services performed (or not performed) by any service professional, whether based on warranty, contract, tort, or any other legal theory.
10. Indemnification
You agree to indemnify and hold harmless SiteFlow Network and CloudRank Media from any claims, losses, or expenses arising out of your use of the Site or your dealings with any service professional.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand how we collect, use, and share information, including our SMS opt-in practices.
12. Changes to These Terms
We may update these Terms from time to time. Changes are effective when posted, and we will update the “Last Updated” date above. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of Portugal, without regard to its conflict-of-laws principles.
14. Contact Us
SiteFlow Network — a brand and DBA of CloudRank Media
Av Gago Coutinho 942, Vila Nova de Gaia, Portugal 4405-028
Phone: +1 (888) 479-8893
Email: info@siteflownetwork.com
